Vaping News

Vape Mail Fail

Big T company acts irresponsibly by sending out unsolicited samples in the mail

Share on:
Part of one of the largest tobacco companies in the world, Nu-Mark has been sending unsolicited electronic cigarettes through the mail to potential customers.

Nu Mark is a wholly owned subsidiary of Altria Group, Inc. (formerly known as Phillip Morris Companies Inc.) and markets the Mark Ten cigalike brand.

Throughout the year, Annie Reiss (the Tobacco Prevention coordinator in Louiseville) has been receiving complaints from concerned residents who said that they had received electronic cigarettes in the mail.

Nu Mark says that it “markets its products to adult smokers and vapers. As a manufacturer of products intended for adults, Nu Mark has an important role to play in preventing underage tobacco use.”

The company claims to strongly support programs and legislation to prevent underage tobacco use. At the state and federal levels, they state that they support the enactment of underage access prevention legislation for ‘e-vapor’ products.

Surprisingly, given this stance on their website, the company has been actively engaging in test marketing which involves sending out unsolicited packs to households in Kentucky, USA.

"I was really surprised and discouraged. People were letting me know that they had received a packet in the mall and it was an electronic cigarette. Most people were not tobacco users. They were randomly sent out."

Annie Reiss

Similar marketing activity was also taking place across the state of Indiana.

Rob Kaiser, Liquid Palace in New Albany, has sold no packets of Mark Ten since they were launched. When asked about packets being posted to houses, Rob warned: “I totally disagree with that because there are children out there that get their mail before their parents do.”

Although a spokesperson for Nu Mark has tried to make out that addresses only came from a database of adult smokers it is notable that their website has been down for a couple of days since the story broke...which will make it difficult to follow the company’s advice to contact them in order to be removed from the mailing list.

Photo Credit:

Dave Cross avatar

Dave Cross

Journalist at POTV
View Articles

Dave is a freelance writer; with articles on music, motorbikes, football, pop-science, vaping and tobacco harm reduction in Sounds, Melody Maker, UBG, AWoL, Bike, When Saturday Comes, Vape News Magazine, and syndicated across the Johnston Press group. He was published in an anthology of “Greatest Football Writing”, but still believes this was a mistake. Dave contributes sketches to comedy shows and used to co-host a radio sketch show. He’s worked with numerous start-ups to develop content for their websites.

Join the discussion

Vaping News

All Change As Industry Under Scrutiny

Despite vapers telling the industry it needed to act, intransigence resulting from over confidence has led to the entire sector being placed on notice of legislation

Vaping News

Uwell Lifts Award At WVS Dubai

Leading vape brand Uwell has lifted an award at the World Vape Show in Dubai and is looking forward to further success at future events in Egypt and Morocco

Vaping News

Whitty's Bias On Show

Professor Sir Chris Whitty, the Chief Medical Officer for England has passed further comment about vaping and raises the spectre of an e-liquid flavour ban

Vaping News

Taxing Times for UK Vapers?

The UK Government is considering thrusting a new tax onto vape products, according to sources inside the House of Commons